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About Us

At Redefine, our Executive Concierge Services offer highly-personalized one-on-one attention before, during and after your stay in Costa Rica. Here for those seeking individualized concierge & lifestyle management services, let us connect you with the things you love most!

Our Values

Transparency

We believe transparency within any business is the hallmark of integrity and trust. We spend the time to inform so that the only surprises are pleasant ones

Communication

Communication is our number one priority, both as a team, and with our clients. As a result, we provide a clear communication commitment.

Mindfulness

In order to achieve our mission, we practice mindfulness. We listen to understand, which is how we maintain customized experiences of the highest quality.

Our Properties

Our Properties

Services

CURATED
EXPERIENCES

We create customized itineraries designed to meet your travel needs and dreams.

CULINARY
EXPERIENCES

With our in-house expert, we arrange only the tastiest culinary journeys in Costa Rica.

Bodywork &
wellness

It isn’t just about being pampered, we focus on you staying balanced while you’re away.

Land
Adventures

Explore this paradise and its breathtaking wonders it has to offer, through mountain ranges, waterfalls, beaches, and more.

Water
Adventures

Take it to our vast waters, whether you’re paragliding, yachting, or diving - we’ll find the right adventure for you.

Ground
Transportation

We work with only the best chauffeurs and transportation companies, allowing you to rest in transit.

OUR team

Meet the team

Testimonials

“Natasha went above and beyond to make our 2 week stay the best it could be. She has a list of activities she will arrange for you, plus restaurant recommendations. But we could call about anything and she would get info for us. She was very responsive when we reached out to her.”
Nicky Moulton
“Communication throughout the entire experience was way beyond my expectations. From our original booking a friendly communication from the owner to the amazingly friendly and responsive communication with the property manager, Natasha.”
Elaine Placido
“Natasha went above and beyond in helping us book activities, she made restaurant recommendations and arranged for her husband, who is a chef, to come to the home and prepare dinners for us during our stay. Natasha was always super pr ofessional, responded promptly to our requests and proved to be an invaluable local resource. Highly recommend working with Natasha”
Julie Potts
“The women of Redefine CR were super personable in all interactions. Even days after we checked in, they remembered to wish my husband a happy birthday on the day he celebrated – an unexpected and thoughtful touch. It’s the little things that mean so much.”
Alexandra De Colibus

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